I do not offer refunds of any kind, no exceptions.
I understand that sometimes schedule adjustments are necessary; therefore, I respectfully require 24 hours notice for cancellations or changes to the service scheduled.
If you cancel your appointment with less then 24 hours notice, you will be responsible for paying 50% the cost of the scheduled service in order to reserve another appointment.
Same day cancellations (which are considered 12 hours or less from the appointment time) will be charged 100% the cost of the scheduled service missed in order to reserve another appointment.
Cancellations/reschedules made after hours or on days the salon is closed will be deemed to be received the next business day.
No Call / No Show
If you do not show up on the scheduled date and time of your appointment, you will be required to pay 100% of the scheduled service before booking a new appointment.
If you are running late, please text us to let us know. Should you arrive beyond 15 minutes late, you may have to forfeit your haircut and/or signature blowout and style.
Depending on the timing you may have to forfeit your appointment completely and you will be charged 50% the cost of the services scheduled before booking another appointment.
Confirmation Text & Email
48 hours prior to your appointment you will receive a reminder about your upcoming appointment. 24 hours a reminder email will be sent. Then one final text day of appointment. Please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals, missed/cancelled appointments and the cancellation fee.
If you are not receiving appointment notification texts & emails, please notify us and I will correct it immediately.
Any damage caused to the hair because of information withheld by the client during the booking/consultation process is neither the responsibility of the stylist nor of Honey Hair Studio.
I reserve the right to refuse a service to anyone.
Credit / Debit Cards